Debtors Officer Jobs & Vacancies

Our client has a position for an experienced Debtors Officer to assist in resolving client billing discrepancies and queries in a timely manner to reduce bad debt.  Please refer to the minimum requirements, duties, and responsibilities below for further information.

Requirements

  • Matric
  • 5 year plus track record I a similar position.
  • Excellent verbal and written communication skills
  • Ability to perform multiple tasks simultaneously with a high degree of accuracy
  • Excellent time management skills and the ability to prioritize workload
  • Excellent customer service and problem-solving skills

Responsibilities

  • Following up on bounced and failed payments
  • Updating the CRM with finance contact, company names and billing addresses to ensure accuracy of data
  • Working with the sales, finance and operations teams to resolve invoicing discrepancies
  • Responding to internal and external queries regarding finance related queries in a timely and efficient manner as outlined by the service level agreements
  • Ensuring account administration and data accuracy in line with internal finance guidelines
  • Reconciling financial discrepancies by collecting and assessing information, at account, finance and product level
  • Dealing with account suspensions and reconciliation
  • Calling customers with overdue invoice payments in line with the internal dunning process
  • Reviewing and researching payment discrepancies, applying for credits accordingly, reviewing for charge accuracy and working with finance to generate revised invoices

Company

Acumen Recruitment

Salary Range

R23 000 – R24 000 a month

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