Daimler Jobs & Vacancies

Daimler is looking for a Customer Experience Consultant to manage the Daimler Trucks & Buses Southern Africa CSI Programme across all brands. Please refer to the minimum requirements, duties, and responsibilities below for further information.

Requirements

  • Matric
  • Degree/National Diploma in Business Management or relevant equivalent
  • 3-5 years’ experience in the specialised field
  • Experience in research methodology, data management and systems analysis
  • Understanding of market research methodology and current CSI trends
  • Comprehensive understanding of the Daimler Trucks and Buses – Strategy and Objectives

Responsibilities

  • implement the DTBSA CSI Strategy and ensure alignment to the Daimler requirements on our Road to 2025. Initiate benchmark CSI initiatives to meet our goal to be CSI no.1.
  •  Translate business CSI requirements to preferred Supplier appropriately through the required documentation and relationships. Manage the Service Level Agreement (SLA).
  • Engage with Dealers, Trainers, and Brands on both strategic customer focussed initiatives and operational issues.

Company

Daimler

Salary Range

R16 000 – R24 000 a month

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