Contact Centre agent Jobs & Vacancies

At the Ignition Group, we are looking for energetic, reliable salespeople to join our expanding sales division. Please refer to the minimum requirements, duties, and responsibilities below for further information.

Requirements

  • Grade 12.
  • 1 Year related experience.
  • Completed NQF 5, Diploma or Degree is compulsory It is inherent to the role that the incumbent is honest in dealing with cash and financial transactions.

Responsibilities

  • Drive significant growth and profitability in the context of cost management
  • Manage costs/expenses within approved budget to achieve cost efficiencies
  • Deliver exceptional service that exceeds customers’ expectations through proactive, innovative and appropriate solutions
  • Resolve all customer queries efficiently and within agreed timelines.
  • Maintenance of expert knowledge on specific products, pricing, application procedure, processing and timelines in order to drive and achieve relevant product and service targets.
  • Ensure all communications with clients are professional, resulting in compliments. Ensure client investigation deadlines are met and the consultant keeps the client continually in the loop.

Company

Ignition Group

Salary Range

R5 000 a month

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