Branch Consultant Jobs & Vacancies

A major bank is looking for Branch consultants. The role will be based in a branch but will involve regular travel around the surrounding area. Please refer to the minimum requirements, duties, and responsibilities below for further information.

Requirements

  •  NQF 4 Qualification
  • 1-2 years related experience
  • Relevant Preferred (Ideal) Qualification: NQF 5 as prescribed by the Financial Services Board
  • Regulatory Exam qualification
  • FAIS Compliant as prescribed by the Financial Services Board
  • An appropriate recognized business Diploma or Higher Certificate at NQF level 6
  • FAIS – NO

Responsibilities

  • Connect with our customers by living up to our brand promise of “how can we help you?” at all times. Converse with our customers in a way that they fully understand and provide helpful solutions and products based on their needs
  • Conduct themselves in an ethical manner at all times
  • Adhere to the TCF (Treating Customer fairly) principles in all that you do
  • Educate customers on correct eChannels to maximize channel optimization opportunities identified aligned to customer needs
  • Leads identified converted into successful sales
  • Ensure activities support cost containment and reduction
  • Optimize every customer interaction to migrate or convert the customer to eChannels and or encourage the use of digital and self-service channels
  • Always comply with procedures and processes contained in the relevant business guidelines and understand the risk associated with decisions

Company

FNB Limited

Salary Range

R10 000 – R12 000 a month

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